What payment methods do you accept?
We accept the following payment methods:
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Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Financing options (where available)
What is your return policy?
Most items are eligible for return within 30 days, subject to our return conditions and a 25% restocking fee.
Some products, including custom or made-to-order items, may be non-returnable.
Please review our full Returns & Refund Policy for details.
What if my order arrives damaged?
Please inspect all shipments upon delivery.
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Any visible damage should be noted on the delivery receipt before signing
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If damage is suspected but cannot be confirmed at delivery, write “suspected damage” on the receipt
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Report shipping damage within 48 hours of delivery
Photos may be required to process a claim. Once verified, we will assist with replacement or resolution in accordance with carrier and manufacturer guidelines.
How do I place an order?
Orders can be placed:
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Online by adding items to your cart and completing checkout
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By phone by contacting our support team during business hours
Once an order is placed, you will receive an order confirmation email.
When will my order ship?
Shipping timelines vary by product and manufacturer.
After checkout:
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Orders are processed and availability is confirmed
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Freight delivery details are confirmed prior to shipment
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You will receive shipping confirmation once your order leaves the manufacturer
If an item is out of stock or delayed, you will be notified promptly.
Will I receive an order confirmation?
Yes. An order confirmation email is sent to the email address provided at checkout.
Please ensure your email address is entered correctly and retain the confirmation for your records.
Can I change or cancel my order?
Orders may be changed or canceled before shipment or production begins.
Once an order has shipped or entered production, changes or cancellations may not be possible and may be subject to return terms and applicable fees.
How long do orders take to ship?
Lead times vary depending on the product, manufacturer, and order configuration.
Some products ship within days, while others may require additional production or freight coordination.
For order status inquiries, please contact our support team with your order number.
Additional Information
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Products ship directly from U.S. manufacturers
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Freight delivery is confirmed after checkout
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Products are intended for commercial and industrial use
